Frequently Asked Questions
Everything you need to know about your Honeycomb flight simulation gear.
What platforms are Honeycomb Aeronautical products compatible with?
Our hardware is primarily designed for PC and Mac. Specific models, such as the Alpha Flight Controls XPC, offer native compatibility with Xbox Series X|S when used with the Honeycomb Xbox Hub.
How long does shipping take for my order?
Standard domestic orders typically ship within 2-3 business days. Delivery times vary by location but generally arrive within 5-7 business days once they leave our warehouse.
What is the warranty policy on flight controls?
We provide a 2-year limited warranty on all hardware products, covering any manufacturing defects or hardware failures under normal use conditions.
Can I return my product if I am not satisfied?
Yes, we offer a 30-day return policy for items in their original packaging and condition. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Do I need to install specific drivers for the Bravo Throttle Quadrant?
While our devices are plug-and-play for basic functions, we recommend downloading our latest drivers and configuration software from our website to enable full LED functionality and custom button mapping.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.